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Returning a new game to GameStop is an easy way to get a gift card or store credit back in exchange. The company offers a 14-day return policy on all products that are in new condition. You can return the game if you have the receipt and it hasn’t been opened. If your game has been opened, but you still have the receipt, you will be issued a store credit instead of a gift card. If you don’t have your receipt, you’ll need to give up your entire game for another one of equal value.
Gamestop Return Policy for New Games
The game industry is competitive, and every store has its way of getting customers. Like other game stores, Gamestop offers different policies to accommodate their customers.
The company offers a 14-day return policy on all products that are in new condition.
Gamestop also offers a 30-day money-back guarantee on all games that have been opened if the buyer is dissatisfied with the product, and the company will also provide the customer with an exchange.
In a nutshell, you can not return a pre-owned game 14 days after opening it, opened consoles within 30 days of purchase, and consoles within seven days of purchase.
Possible Reasons Behind a New Game Return?
You might want to return to an entirely new game for many reasons.
Maybe your friend you were going to play co-op with just got a new job and moved across the country, so she can’t play after all. Maybe your computer won’t run the game properly. Perhaps you just don’t like how the game looks on your computer.
Whatever the reason, Gamestop is happy to take back a game if it’s still in its original packaging and hasn’t been opened.
If the buyer of the game happens to be unsatisfied due to technical or performance issues, Gamestop will offer the customer an exchange for another game or provide a full cash refund for the amount of the purchase.
Gamestop Refund Policy for In-Person and Digital Returns
A customer who lives near a store can also return their purchase at any time by bringing it in person and receiving a full refund or exchange. When you visit a store, you have the right to return any item you aren’t satisfied with.
This is especially the case when it comes to electronics because they’re so expensive, and there’s so much of a risk that they might be defective. However, some exceptions exist, as some things (like used video games) can’t be returned due to their condition.
When you buy something at Gamestop, it’s essential to understand what your rights are when it comes time to make a return.
Gamestop does not offer refunds for digital products and does not currently offer shipping services for used games or products bought online.
GameStop Return Policy for New but Used Games
A 7-day return policy is available for used games only. You cannot exchange or refund them if your game disc has been opened, damaged, or scratched.
In addition, if you want a full refund for pre-owned games, accessories, and software, then Gamestop requires that these items are in their original condition with all the materials included when they were sold.
Exceptions to Gamestop Return Policy
The Gamestop Return Policy for New Games states that you can return your new game for any reason within seven days. However, there are a few exceptions to this policy:
If you bought the game as a gift, you must return it to the store where you bought it. If you purchased it online, you have to send it back online.
Use of this return policy is subject to the availability of stock. You cannot exchange or refund a game if they no longer have a copy of it in stock.
Gamestop’s Refund Policy states that you can get a full refund within 14 days after buying your new release games, pre-orders, and accessories. If you purchased your items online, you would have to pay the shipping and handling fees and the original shipping fee.
Refund Policy Without a GameStop Receipt
Gamestop has a strict policy for returning new games. You can return the game within 14 days of purchase if you have a receipt. However, if you do not have a receipt, there are some exceptions:
If the game is defective in any way (for example, it doesn’t work or is missing parts), you can return it within 30 days of purchase.
If you bought the game online and used their online order return program to get a refund in-store, you can return the game within 14 days of purchase.
Conclusion
Gamestop has been in the marketplace for almost a decade now, so people do not hesitate to go to them when they are planning to buy a new game or software. Not only are the games available at the store, but their return and refund policy for new games are helpful and efficient.
If you’ve purchased a new game at GameStop, a retail store, or online and find it defective, you can return the game within seven days of purchase or within seven days of receiving it if you receive a damaged item.
If it’s within 14 calendar days of purchasing a used game or an item toward used games (for example, hardware toward trade-ins), you can return it in the same condition within 30 days.
And all this proves that no matter what type of product you decide to get from them, you will never be disappointed with your decision – as long as it comes from Gamestop!
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